Strengthening communities by connecting people with the help they need
In British Columbia, bc211 was established in partnership with United Way to link people to community, social, and government resources and information. Through bc211, British Columbians access help, where and when they need it, including critical support during emergencies like wildfires and floods. Service is offered by phone in over 150 languages.
Our online searchable database (available at www.bc211.ca) contains over 14,000 active listings of BC programs, services and agencies that cover everything from food banks and emergency shelters to financial assistance and mental health services.
By providing confidential, 24/7, multilingual access to social services and programs, bc211 directs people to the most appropriate assistance they need, without resorting to 911 emergency services.